How The Foothills Pool Company collects, uses, and safeguards your information.
This Privacy Policy describes how The Foothills Pool Company ("we," "us," or "our") collects, uses, and protects your personal information when you visit thefoothillspoolcompany.com (the "Site") or request a quote, consultation, or other service from us. By using our Site or submitting information through our forms, you agree to the practices described in this policy.
Our website address is https://thefoothillspoolcompany.com. The Foothills Pool Company is a locally owned fiberglass pool design and installation company serving the Hickory metro area of the North Carolina Foothills. You can reach us by phone at (828) 471-7706 or by email at (828) 471-7706.
When you request a free quote or consultation through a form on our Site, we collect the information you choose to provide — typically your name, phone number, email address, city or town, and details about your project. We use this information solely to respond to your inquiry, schedule your consultation, and communicate with you about your pool or hardscape project.
When visitors leave comments on the Site (if commenting is enabled), we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the Site, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Site can download and extract any location data from images on the Site.
If you leave a comment on our Site you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page (if applicable), we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Our Site may also use cookies and similar technologies to understand how visitors use the Site so we can improve it.
Articles or pages on this Site may include embedded content (for example, Google Maps, videos, images, or articles). Embedded content from other websites behaves in the exact same way as if you had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
We may use third-party services such as Google Analytics and advertising platforms to understand how visitors find and use our Site and to measure the effectiveness of our marketing. These services may use cookies and collect information such as your IP address, device type, pages visited, and referring website. This information is used in aggregate to improve our Site and services.
We do not sell your personal information. We share the information you submit only as needed to respond to and fulfill your request — for example, with our own team members who handle your consultation. If you request financing information, we may direct you to our trusted lending partners (HFS Financial, Viking Capital, and Lyon Financial), each of which maintains its own privacy policy governing any information you choose to share directly with them. We may also disclose information if required by law.
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For inquiries submitted through our quote and contact forms, we retain your information for as long as necessary to serve you and for our ordinary business, administrative, and legal record-keeping purposes. For users that register on our Site (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this Site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To make a request, contact us at (828) 471-7706.
Visitor comments may be checked through an automated spam detection service. Information submitted through our forms is processed and stored using standard, reputable hosting and business tools.
Protecting the privacy of children is important to us. Our Site is intended for a general audience and is not directed to children under 18, and we do not knowingly collect personal information from anyone we know to be under 18.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
The Foothills Pool Company
Phone: (828) 471-7706
Hours: Monday–Friday, 8:00 AM – 5:00 PM